SAP Knowledge Base Article - Public

2954577 - Assessment Order Type Question Behavior - LMS


When a question in an exam or quiz is in Ordering type and the order of the answer already shows the correct order in the exam/quiz, when you click on the next button the system generates a validation error indicating "You must select an answer".

This forces the user to interact with this type of question, even if it is in the correct order at the time the question is displayed in the exam.


SuccessFactors Learning Management System - LMS

Reproducing the Issue

Pre-requisite: Assessment question (Quiz or Exam) is in Ordering Type.

1.) Launch the Assessment

2.) Questions in the exam or quiz shows the correct order already

3.) User clicks on Next

4.) "You must select an answer" validation error appears


As per confirmation from Product Management, this is working by design. Expectation is that user needs to interact with answer, even if its drag and drop on the same spot, so its not considered as an answer by mistake.


Assessment, quiz, exam, ordering type, You must select an answer  validation error , KBA , LOD-SF-LMS-ITE , Items , Problem


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