SAP Knowledge Base Article - Public

2954577 - Assessment Order Type Question Behavior - LMS

Symptom

When a question in an exam or quiz is in Ordering type and the order of the answer already shows the correct order in the exam/quiz, when you click on the next button the system generates a validation error indicating "You must select an answer".


This forces the user to interact with this type of question, even if it is in the correct order at the time the question is displayed in the exam.

Environment

SuccessFactors Learning Management System - LMS

Reproducing the Issue

Pre-requisite: Assessment question (Quiz or Exam) is in Ordering Type.

1.) Launch the Assessment

2.) Questions in the exam or quiz shows the correct order already

3.) User clicks on Next

4.) "You must select an answer" validation error appears

Resolution

As per confirmation from Product Management, this is working by design. Expectation is that user needs to interact with answer, even if its drag and drop on the same spot, so its not considered as an answer by mistake.

Keywords

Assessment, quiz, exam, ordering type, You must select an answer  validation error , KBA , LOD-SF-LMS-ITE , Items , Problem

Product

SAP SuccessFactors Learning 1902 ; SAP SuccessFactors Learning 1905 ; SAP SuccessFactors Learning 1908 ; SAP SuccessFactors Learning 1911 ; SAP SuccessFactors Learning 2005