Symptom
You have configured time types for collision, which is working as expected on the desktop. However, on the mobile app you receive an error for same steps:
Error: "Request failed: You already have time off in period *** - ****. Please choose a different period"
Environment
Employee Central, Time Off
Employee Central, Mobile
Resolution
Collision management for Mobile Time Off is not supported on Mobile (Androrid / iOs).
This is complex scenario and will be considered part of the long-term mobile roadmap (tentative 1H 2024). No date has been confirmed as of yet.
Enhancement number for tracking is: "MOB-56553"
Keywords
Collision is not working on mobile, cannot request collision absence, Request failed: You already have time off in period, MOB-56553 , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-TIM-MOB , Time Mobile , LOD-SF-EC-MOB , Employee Central Mobile , Product Enhancement