SAP Knowledge Base Article - Public

2954862 - Time Management Collision is not Working on Mobile App

Symptom

You have configured time types for collision, which is working as expected on the desktop. However, on the mobile app you receive an error for same steps:

Error: "Request failed: You already have time off in period *** - ****. Please choose a different period"

Environment

Employee Central, Time Off

Employee Central, Mobile

Resolution

Collision management for Mobile Time Off is not supported on Mobile (Androrid / iOs).

This is complex scenario and will be considered part of the long-term mobile roadmap (tentative 1H 2024). No date has been confirmed as of yet.

Enhancement number for tracking is: "MOB-56553"

Keywords

Collision is not working on mobile, cannot request collision absence, Request failed: You already have time off in period, MOB-56553 , KBA , LOD-SF-EC-TIM , Time Off , LOD-SF-EC-TIM-MOB , Time Mobile , LOD-SF-EC-MOB , Employee Central Mobile , Product Enhancement

Product

SAP SuccessFactors HXM Core 2005