SAP Knowledge Base Article - Public

2954947 - Change Size Of Attachments


  • You would like to decrease or increase the size of attachments allowed by the system
  • For example: User should only be allowed to attach files of up to 5MB or incoming e-mails can only have 5MB attachment


SAP Cloud for Customer


  • See KBA 2562017 - Size Limit For Attachments In C4C
  • The feature to change the attachment file size is not available in the current release of SAP Cloud for Customer
  • It is not possible to restrict size of the attachments (to for example 5MB or 10MB)
  • You feel this feature should be included in SAP Cloud for Customer?

See Also

  • 3135011 - E-Mail Message Size Increased to a max of 35 megabytes
  • 2794421 - Inbound and Outbound E-mail Size Limitation
  • 2562017 - Size Limit For Attachments In C4C


attachment, size, limit, restrict, error, e-mail , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SRP-INT , Ticket Interactions , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions