Symptom
- You would like to decrease or increase the size of attachments allowed by the system
- For example: User should only be allowed to attach files of up to 5MB or incoming e-mails can only have 5MB attachment
Environment
SAP Cloud for Customer
Resolution
- See KBA 2562017 - Size Limit For Attachments In C4C
- The feature to change the attachment file size is not available in the current release of SAP Cloud for Customer
- It is not possible to restrict size of the attachments (to for example 5MB or 10MB)
- You feel this feature should be included in SAP Cloud for Customer?
- If you are a partner: please use cloudsolutionpartner@sap.com or the Partnerfinder.
- If you are a customer:
- Contact your Account Executive;
- Check the link https://www.sap.com/services/innovation.html#contact-us.
- An alternative option may be to check the SAP Cloud for Customer Influence Site to submit an idea.
See Also
Keywords
attachment, size, limit, restrict, error, e-mail , KBA , LOD-CRM-SRP , Service Request Processing , LOD-CRM-SRP-INT , Ticket Interactions , How To
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions