Symptom
The NOTES field in Job Information and Compensation Information is not propagating the value from previous record to the new timeslice inserted.
Environment
- SAP SuccessFactors Employee Central - Job Information
- SAP SuccessFactors Employee Central - Compensation Information
Reproducing the Issue
- Navigate to any user's profile
- Add/Insert a new timeslice for Job Information or Compensation Information
- Notice that the NOTES field which has value from the previous record is showing no values
- Save the new timeslice, the NOTES fiels still shows as blank
Cause
This is working as designed.
The notes can be effective for one timeslice, but not for the other, hence, it is always empty when a new timeslice or record is being inserted.
Example:
The notes can be true for New Hire record, but not for the succeeding record(e.g. Position Change etc).
Resolution
In the current system design, if we need to retain the notes, we'll have to manually copy and paste it in the next timeslice.
If it is your business requirement to automatically propagate the notes to the new timeslice, you may raise for an enhancement request by following KBA 2090228 - How to submit enhancement requests for SAP SuccessFactors products.
Keywords
job information, compensation information, notes, notes field, new record, timeslice , KBA , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-CMP , Compensation Information & One-Time Bonus , Problem