SAP Knowledge Base Article - Preview

2954984 - Service Category Is Not Replicated From FSM To C4C

Symptom

A Service Category is maintained in FSM, however it's not replicated to C4C.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

FSM; service category; categories; catalog; ticket; C4C; tickets , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

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