SAP Knowledge Base Article - Public

2955410 - Mass Offer Approval - Saved adhoc approver disappears when toggling between candidates


  • In Mass Offer Approvals, when editing the offers, if you add an adhoc approver to a candidate's offer, the changes are saved successfully on the same page.
  • Then when you click on another candidate and then come back to this candidate, the adhoc approver you added is no longer there.
  • However, if you come out of this edit offers page and come back in, you will see it did indeed get saved.
  • So, we don’t see those saved changes when we stay on the page and toggle between candidates which is not an ideal behavior.


SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Go to Recruiting > Offers >
  2. Select 2 or more candidates > edit offer for them
  3. So the candidates will show on the left and on the right you have all the details
  4. Scroll down to the bottom and add an adhoc approver > and save
  5. See that it saves successfully
  6. Now click on another candidate on the left and click back on the one you already added an adhoc approver to in step 4
  7. You will see that you are unable to see the new approver that was added
  8. Not come of out the page then come back into edit the offer details
  9. You will see that the adhoc approver you added in Step 4 is there so it indeed did get saved


  • Our Engineering team has developed a fix for this which will be available in B2011 release.
  • If you come across the same issue, please open a case to Product Support and reference the following internal ticket number: RCM-78952


SF, Success Factors, RCM , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem


SAP SuccessFactors Recruiting 2005