SAP Knowledge Base Article - Public

2955423 - ISAgent status is not correct in ISAdmin

Symptom

The ISAgent was deployed manually and the corresponding Java stack was restarted but the status in ISAdmin is wrong, e.g. "Running but needs restart".
** Java parameters were applied correctly on Java of Monitored system and ISAgent is running without problems.

ISAgentRunningButNeedsRestart.jpg

Environment

ISAgent 10.5.2, ISAgent 10.7.0

Reproducing the Issue

Deploy the ISAgent manually.

Cause

There are some problems for recognizing the status of the ISAgent when the manual deployment was done.

Resolution

  1. Check the path "<drive>:\usr\sap\ccms\wily" (where the ISAgent was deployed) whether the below files exist:
    ISAgentSetup.error_*
    ISAgentSetup.properties_*
  2. If files exists, move those to another folder so that those cannot be recognized.
  3. Restart the corresponding monitored Java system.

Keywords

wrong status, manual setup, bytecodeagent, byte code agent , KBA , SV-SMG-DIA-WLY-BCA , Byte Code Agent Setup , Problem

Product

SAP Business ByDesign all versions