2955466 - How to Activate the Timeline Tab in Service Tickets for SAP Cloud for Customer Mobile Application

Symptom

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

You would like to understand how to activate the Timeline tab for your SAP Cloud for Customer Mobile Application.

Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

C4C, SAP Cloud for Customer, Mobile, Application, Service, Tickets, Service Request, Timeline, Tab, How-To, Service Request Ticket, , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To

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