2955547 - Error while sending different case-sensitive users to Learning - ExternalLearner

While using ExternalLearner OData API entity, you are trying to send two users to LMS differentiated only by case-sensitive at their (USER, user) you receive an error message from integration center: UPSERT Failed for the row with key: ExternalLearner/userID=user. Exception caught: [key=EMPLOYEE_HRIS_GO_MULTIPLE_ICS_FOR_SAME_EC, values=[[USER]]]

SAP SuccessFactors HCM Suite

• Integration Center
• OData API

Case sensitive externalLearner employees replication learning integration center error EMPLOYEE_HRIS_GO_MULTIPLE_ICS_FOR_SAME_EC UPSERT Failed for the row with key: ExternalLearner , KBA , LOD-SF-INT-INC , Integration Center , LOD-SF-INT , Integrations , LOD-SF-LMS-EXT , Sites and External Users , How To