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SAP Knowledge Base Article - PreviewSymptom
This KBA will help you to understand why the Reply Emails are not received and captured in the C4C system when you reply to the Email Blasts or Campaign Emails.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Replies to the Email Blasts, Replies to the Campaign Emails, Replies. , KBA , replies , replies to the campaign emails , replies to the email blasts , LOD-LE-MKT-CPG-EXE , Campaign Execution , How To
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