SAP Knowledge Base Article - Public

2955689 - Application is not having the latest Resume in the Candidate Profile

Symptom

  • Resume/Cover letter in the Application section is not the same we have in the Candidate Profile
  • Eventhough we see the Application is submitted after changes in the Candidate Profile

Environment

SAP Successfactors Recruiting Management

Reproducing the Issue

 

  •  Check the Candidate profile and verify the History details to confirm the Resume  Attachment time 
  •   Verify the Application History and confirm the date of Application is later than the Candidate Resume Upload time
  •  Open the Application and check the Resume is still the Old one and not the one Uploaded in the Candidate Profile 

 

Cause

This is due to the way the Application is submitted 

Resolution

 This is expected Behavior if this scenario is followed

  • Candidate searched for the Job and trying to apply , but saved the application as Draft
  • The candidate now Updated the Resume with New one
  • The Candidate used the Draft Application and Applied which will still have Old Resume

Keywords

Old Resume in the application, Resume is not getting updated, Application is not having the latest resume  , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting 2005