Symptom
When performing the integration between FSM and C4C, you receive an error: "Item XX: Processing code and system processing code don't match. Product for item is missing. Only one permitted".
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Environment
- SAP Cloud for Customer
- SAP Field Service Management
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions ; SAP Field Service Management all versions
Keywords
item, processing code, product, missing, activity, , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , Problem
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