/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PublicSymptom
- Hyperlinks that navigate to Smart Insights cannot be used in Digital Boardrooms of SAP Analytics Cloud (SAC).
- Simply, the embedded hyperlink to a dimension or text does not appear with the blue background color, hence not possible to click on it.
- The same works fine in Story level.
Environment
SAP Analytics Cloud (Enterprise) 2020.8.22
Reproducing the Issue
- Logon to SAC.
- Create a Story and add hyperlinks to this Story.
- Create a Digital Boardroom based on this Story.
- Notice that hyperlinks simply do not appear and cannot be used in Digital Boardrooms.
Cause
Smart Insights is available for charts and data points in the Explorer view, and in Digital Boardroom, if Explorer is enabled.
Resolution
Enabling Explorer mode resolves the problem and the hyperlinks which navigate to Smart Insights will be clickable.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Your feedback is important to help us improve our knowledge base.
Keywords
SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-BR , SAC Boardroom , LOD-ANA-PR , SAC Predictive , Problem