SAP Knowledge Base Article - Public

2955760 - External candidate receiving error when using quick apply


When an applicant is applying through quick apply they are getting an error message with the following fingerprint id: fbeafdd5fa56a3e2al9f4fee2cl569efl38376a9


SAP SuccessFactors Recruiting Management 


Cause 1: There is no country assigned to the DPCS statement

Cause 2: The minimum password length is set to 0


Solution to Cause 1: 

  1. Go to Admin Center 
  2. Open the Data Privacy Statement
  3. Create a valid DPCS statement with all data filled properly and ensure the Data Privacy Statement Type is Recruiting External
  4. Make the statement Default and ensure at least one country is assigned to it
  5. Applicants should no longer receive an error message when applying

Solution to Cause 2: 

  1. Go to Admin Center
  2. Manage External Password Policy
  3. Set Minimum length to 8 characters 

Note: Minimum character length should be set to at least 8 as if this is not the case the characters are not validated when you enter the password and are not validated. 


Fingerprint: fbeafdd5fa56a3e2al9f4fee2cl569efl38376a9 , KBA , LOD-SF-RCM-APP , Applicants and Job Applications , Problem


SAP SuccessFactors Recruiting all versions