SAP Knowledge Base Article - Preview

2955937 - Failed to activate mobile app with error message that it can only be activated on devices managed by your company [SF MOB]

Symptom

 When activating the SAP SuccessFactors App, you receive the error message below:

  • "The SuccessFactors mobile application can only be activated on devices managed by your company. If your device is managed by your company, then please delete the SuccessFactors mobile application from your device and install it from your Company Managed application store." (IOS devices)
  • "Scanned QR code is invalid or expired. Please obtain new QR code for activation" (Android devices)


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Environment

SAP SuccessFactors Mobile

Product

SAP SuccessFactors Mobile all versions

Keywords

mobile, mdm, ios, android, activation, QR code, devices managed by your company, Company Managed application store , KBA , LOD-SF-PLT-MOB , Mobile Issues , Problem

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