When a user requests for a class from his/her learning plan or from the catalog, Preferred Location shows all available options even when the Preferred Region has not been selected yet.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
IMAGE 1: Preferred Region is blank but all available options in Preferred Location is showing.
IMAGE 2: When Preferred Region is selected, then the Preferred Location is filtered out accordingly.
SAP Successfactors Learning (LMS)
Reproducing the Issue
Browse catalog and request for a class or from your learning plan, request a class.
It is an expected behavior that all available options on Preferred Location will show up if there is no selection yet on the Preferred Region. Preferred Location will be filtered out once Preferred Region is selected.
Request a Class, Preferred Region, Preferred Location , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , How To