SAP Knowledge Base Article - Public

2955967 - Select Preferred Region and Preferred Location when Requesting for a Class in Learning

Symptom

When a user requests for a class from the learning plan or from the library, the Preferred Location shows all available options even when the Preferred Region has not been selected yet.

IMAGE 1: Preferred Region is blank but all available options in Preferred Location is showing.

IMAGE 2: When Preferred Region is selected, then the Preferred Location is filtered out accordingly.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP Successfactors Learning

Reproducing the Issue

Browse the library and request for a class or from your learning plan, request a class.

Resolution

It is an expected behavior that all available options on Preferred Location will show up if there is no selection yet on the Preferred Region.

The Preferred Location will be filtered out once Preferred Region is selected.

Keywords

request, class, preferred, region, location, learning, request a class , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS-CAT , Catalog , How To

Product

SAP SuccessFactors Learning all versions

Attachments

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