Symptom
When a user requests for a class from the learning plan or from the library, the Preferred Location shows all available options even when the Preferred Region has not been selected yet.
IMAGE 1: Preferred Region is blank but all available options in Preferred Location is showing.
IMAGE 2: When Preferred Region is selected, then the Preferred Location is filtered out accordingly.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP Successfactors Learning
Reproducing the Issue
Browse the library and request for a class or from your learning plan, request a class.
Resolution
It is an expected behavior that all available options on Preferred Location will show up if there is no selection yet on the Preferred Region.
The Preferred Location will be filtered out once Preferred Region is selected.
Keywords
request, class, preferred, region, location, learning, request a class , KBA , LOD-SF-LMS-SCH , Class - Scheduled Offerings , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-USR , User Entity , LOD-SF-LMS-CAT , Catalog , How To
Product
Attachments
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