Symptom
How is the Overall Rating in the Evaluation Summary calculated when rater category weights are configured in the 360 template?
Environment
SAP SuccessFactors 360 Multi-Rater
Resolution
Here's the formula for the Overall Rating calculation when there are category weights configured in the 360 template:
Overall Rating = ((avg(Category1 Ratings) * weight1) + (avg(Category2 Ratings) * weight2) + ....) / (weight1 + weight2 + ...)
Note: Unrated ratings will be excluded in the calculation
Example:
User |
Category (Weight) |
Overall Rating |
---|---|---|
User1 |
Category1 (20%) |
3 |
User2 |
Category2 (30%) |
4 |
User3 |
Category1 (20%) |
unrated |
User4 |
Category3 (10%) |
2.5 |
User5 |
Category2 (30%) |
3 |
Following the above formula, this will be the rating computation:
avg(Category1 Ratings) = 3
avg(Category2 Ratings) = (4 + 3) / 2 = 3.5
avg(Category3 Ratings) = 2.5
Overall Rating = ((3 * 20) + (3.5 * 30) + (2.5 * 10)) / (20 + 30 + 10)
Overall Rating = 3.17
Keywords
summary overall rating, 360 overall rating calculation, 360 rating computation, participant weights , KBA , LOD-SF-MTR-RAT , Ratings and Weights , How To