SAP Knowledge Base Article - Public

2956014 - Value Help Page (OVS) Only Displays 500 Results

Symptom

When you click and open the value help (OVS) page for one field, it only displays 500 results even when you know there should be more results.

Environment

SAP Business ByDesign

Reproducing the Issue

Take the field "product ID" as an example.

  1. Click and open the value help (OVS) page of field "product ID".
  2. On the OVS, there only 500 kinds of products displaying in the list. For example product ID 0000 to 0499.
  3. However, if you search for product ID 0500 on the ovs and it returns the result successfully; You can choose it successfully without any error.

Cause

It is the limitation of the value help (OVS) page.

It only dispalys first 500 results for the user.

Resolution

The main reason why we are having this limitation is that if OVS required to load more than 500 results, it may cause performance issues or even triggers time-out dump.

In addition, it is not usable for users to manually pick up one value from a list of more than 500 results. In this case, use search feature on the OVS is more suitable than manually looking up value from the list.

Keywords

 OVS, limitation, 500 results, value help , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem

Product

SAP Business ByDesign all versions