Symptom
When you click and open the value help (OVS) page for one field, it only displays 500 results even when you know there should be more results.
Environment
SAP Business ByDesign
Reproducing the Issue
Take the field "product ID" as an example.
- Click and open the value help (OVS) page of field "product ID".
- On the OVS, there only 500 kinds of products displaying in the list. For example product ID 0000 to 0499.
- However, if you search for product ID 0500 on the ovs and it returns the result successfully; You can choose it successfully without any error.
Cause
It is the limitation of the value help (OVS) page.
It only dispalys first 500 results for the user.
Resolution
The main reason why we are having this limitation is that if OVS required to load more than 500 results, it may cause performance issues or even triggers time-out dump.
In addition, it is not usable for users to manually pick up one value from a list of more than 500 results. In this case, use search feature on the OVS is more suitable than manually looking up value from the list.
Keywords
OVS, limitation, 500 results, value help , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem