Symptom
Unable to release a Customer Invoice or Supplier Invoice due to the following error: Cash discount terms XXX (where XXX stands for the Payment Terms) not found.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Customer Invoicing work center.
- Select the Invoice Documents view.
- Select invoice XYZ(where XYZ represents the Invoice ID).
- The Release button is grayed out.
or
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search for the Supplier Invoice ABC (where ABC represents the Supplier Invoice ID).
- Choose in Edit button.
- Choose in Check button.
The following error message occurs "Cash discount terms XXX not found".
Cause
The error is due to a cash discount terms value was removed from Business Configuration Activity. As this is no longer available, the document is made inconsistent.
- Go to Business Configuration Work Center
- Open Activity: Accounts
- Choose Maintain Payment Terms link
- Payment Terms XXX is missing from the code list.
XXX is not a valid payment terms.
Resolution
To maintain the Payment Term back in the Business Configuration,
- Go to Business Configuration Work Center.
- Open Activity: Accounts.
- Choose Maintain Payment Terms link.
- Choose Add Row button.
- Maintain the Payment term XXX.
- Select Save button.
To make a dummy change in Customer Invoice,
- Go to Customer Invoicing work center.
- Go to Invoice Documents view
- Search and Open the Customer Invoice XYZ.
- Navigate to Items tab.
- Navigate to Taxes sub tab.
- Change the Tax date to any other date.
- Choose Save button.
- Again Change the Tax date to Original date.
- Choose Save button.
- Now System allows to release the Customer Invoice XYZ.
To make a dummy change in Supplier Invoice.
- Go to Supplier Invoicing work center.
- Go to Invoices and Credit Memos view.
- Search and Open the Supplier Invoice ABC.
- Navigate to Items tab.
- Add a new line item and maintain the details like Product ID, Quantity, Price.
- Select the Check button.
- Remove the newly added line item.
- Select Check Button.
- Now system allows to Post the Supplier invoice ABC.
Keywords
Release; Customer Invoice; Payment Terms; Cash discount terms; Activity: Accounts; Supplier Invoice; , KBA , SRD-CRM-INV , Customer Invoicing , AP-SIP-SIV , Supplier Invoice , How To
SAP Knowledge Base Article - Public