SAP Knowledge Base Article - Public

2956019 - Invoice Can't be Released due to Error: Cash discount terms XXX not found

Symptom

Unable to release a Customer Invoice or Supplier Invoice due to the following error: Cash discount terms XXX (where XXX stands for the Payment Terms) not found.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Documents view.
  3. Select invoice XYZ(where XYZ represents the Invoice ID).
  4. The Release button is grayed out.

or

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search for the Supplier Invoice ABC (where ABC represents the Supplier Invoice ID).  
  4. Choose in Edit button.
  5. Choose in Check button. 

The following error message occurs "Cash discount terms XXX not found".

Cause

The error is due to a cash discount terms value was removed from Business Configuration Activity. As this is no longer available, the document is made inconsistent.

  1. Go to Business Configuration Work Center
  2. Open Activity: Accounts
  3. Choose Maintain Payment Terms link
  4. Payment Terms XXX is missing from the code list.

XXX is not a valid payment terms.

Resolution

To maintain the Payment Term back in the Business Configuration,

  1. Go to Business Configuration Work Center.
  2. Open Activity: Accounts.
  3. Choose Maintain Payment Terms link.
  4. Choose Add Row button.
  5. Maintain the Payment term XXX.
  6. Select Save button.

To make a dummy change in Customer Invoice,

  1. Go to Customer Invoicing work center.
  2. Go to Invoice Documents view
  3. Search and Open the Customer Invoice XYZ.
  4. Navigate to Items tab.
  5. Navigate to Taxes sub tab.
  6. Change the Tax date to any other date.
  7. Choose Save button.
  8. Again Change the Tax date to Original date.
  9. Choose Save button.
  10. Now System allows to release the Customer Invoice XYZ.

To make a dummy change in Supplier Invoice.

  1. Go to Supplier Invoicing work center.
  2. Go to Invoices and Credit Memos view.
  3. Search and Open the Supplier Invoice ABC.
  4. Navigate to Items tab.
  5. Add a new line item and maintain the details like Product ID, Quantity, Price.
  6. Select the Check button.
  7. Remove the newly added line item.
  8. Select Check Button.
  9. Now system allows to Post the Supplier invoice ABC.

Keywords

Release; Customer Invoice; Payment Terms; Cash discount terms; Activity: Accounts; Supplier Invoice;  , KBA , SRD-CRM-INV , Customer Invoicing , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign all versions