SAP Knowledge Base Article - Public

2956330 - JAM Content Widget does not sort items by Last Activity

Symptom

  • JAM posts in the content widget are not being displayed in order of the latest post in the content widget on their overview page.
  • The posts are ordered oldest to newest and then back to an even older post.

Environment

SAP JAM Collaboration

Reproducing the Issue

  1.  Go to JAM page
  2.  Edit homepage > Click on the widget > Update Widget
  3.  Sort by: Last Activity
  4. Check the widget in the overview page, the content is not sorted by last activity

Resolution

This is an expected behavior.

The "Last Activity" sorts posts by having them show up at the top of a forum topic so that they will not get buried under newer posts or frequently updated ones.

If the "Last Activity" sort is selected, it shows featured items first, ordered from oldest to newest date featured. Then, it shows unfeatured items, ordered from newest LastActivity to oldest LastActivity.

Keywords

jam, last activity, widget, content, discussion, post, oldest, newest, sort, feature , KBA , LOD-SF-JAM-WID , Widgets , Problem

Product

SAP Jam Collaboration 1905