Symptom
Added E-mail Template and text editor are missing under design tab in content.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Sales Campaign work center.
- Go to the Content view.
- Open any E-mail template content type.
- E-mail Template is added.
- Go to Design facet/tab.
- Screen does not display added E-mail template and text editor.
Cause
Scoping element "Enhanced Sales Campaign Functionalities" has not been scoped.
Resolution
To enable scoping element "Enhanced Sales Campaign Functionalities" please follow the below steps:
- Go to Business Configuration workcenter.
- Go to Implementation Project view.
- Select Edit Project scope.
- Go to step 3 'Scoping'.
- Expand Sales Campaign scoping element.
- Select checkbox Enhanced Sales Campaign Functionalities.
- Finish the project
Keywords
Content, Design, E-mail template, text editor , KBA , text editor missing in design tab , LOD-CRM-MKT-CNT , Marketing Content Editor , LOD-CRM-MKT , Marketing , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions