SAP Knowledge Base Article - Public

2956399 - Header Search is not working in the extension portal


After built SAPUI5 extensions of SAP Successfactors running on SCP and we would like to use Extensions portal to be able to run our apps with SAP Successfactors header and footer.

When we try to search something in search area in SAP SF header nothing display

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors HXM Suite

Reproducing the Issue

  • Login to the Instance.
  • Configure custom tile under Manage Home Page.
  • Click on created custom Tile.
  • You will redirect to the App/Thidparty application
  • Try to find some employee, or action in search field of SAP Successfactors header
  • No data display.


It is expected behavior


The domain (where is app is at) that is configure in the custom tile is a different domain from our domain(where the client’s base domain is at).

We used server to server API with in the same domain to build the header but we do not build different domain with the client side APIs to do more search.

We only can redirect user back to company search page. And it has been this since the beginning of header APIs.


API,domain,Clientside, custom tile, Mange home page , KBA , LOD-SF-PLT-SRH , Search , How To


SAP SuccessFactors HXM Core 2005