SAP Knowledge Base Article - Public

2956449 - Limitation on Number of Items in ByDesign Documents

Symptom

You want to know if there is system limitation on number of items in any business document or the recommended number of line items in any Bydesign documents. Also, you would like to know the link to the Sizing Assessment Tool.

Environment

SAP Business ByDesign

Reproducing the Issue

While creating any document for example like Purchase order, Supplier Invoice, Sales Order, or Customer Invoice etc., the system does not work reliably (dumps/times out) if the number of items in the documents exceed more than 100 items.

 or

 Purchase request or purchase order not created from Sales order that has more than 100 line items.

Cause

In general for Customer Relationship Management and Supplier Relationship Management documents, for better performance and reliable system behavior, the recommendation is 100 line items or less. Creating documents with more than 200 items is strongly discouraged as the system performance degrades as more items are added. Maintaining less than 100 line items would allows for better performance and the smooth running of follow up processes.

Resolution

You can also follow the link below where you can find information about all ByDesign documents:
https://partneredge.sap.com/en/library/assets/products/ent_mng/byd/sell/tools_assets/pp_form_byd_epq.html
Please download the SAP Business ByDesign Sizing Assessment Tool, and enter the number against the document you require in the Excel spreadsheet.
You will see the traffic button change accordingly and message appearing, where green indicates good to go and red indicates not recommended.

You may have to contact your Customer Engagement Executive or Account Executive for more details related to the limitation.

Please kindly cancel/delete all affected documents, and then create fresh documents with the number of items as accepted in the above Link.

Keywords

Time out dump; huge number of items; restriction on items; Sizing Assessment Tool; purchase order not created; slow; performance , KBA , optimal number of line items , performance issue , sizing assessment tool , sizing tool , SRD-SRM-SI , Supplier Invoicing , AP-POP-PO , Purchase Order , AP-SLO , Sales Order Processing , Problem

Product

SAP Business ByDesign all versions