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2956503 - Runtime error GETWA_NOT_ASSIGNED occurs when running WebGUI

Symptom

When calling webgui link https://<host>:<port>/sap/bc/gui/sap/its/webgui or WEBGUI app via the FLP the following dump occurs in ST22:

Category               ABAP programming error
Runtime Errors         GETWA_NOT_ASSIGNED
ABAP Program           CL_HTTP_EXT_ITS_2=============CP
Application Component  BC-FES-ITS

Important. Please note this issue may also just affect a subset of users who may get a screen similar to the following with huge/large symbols displayed in the browser.

huge_symbol_screen.png


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Environment

SAP GUI for HTML (WEBGUI) in SAP_BASIS 754 SP01 & SP02

Keywords

GETWA_NOT_ASSIGNED, CL_HTTP_EXT_ITS_2 , user dependent , only some users , few users , KBA , sapk-75401insapbasis , get_options_from_db , sapk-75402insapbasis , verdepn_options_db_interface , sitsclntopts , large icons , BC-FES-WGU , SAP GUI for HTML , BC-FES-ITS , SAP Internet Transaction Server , Problem

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