SAP Knowledge Base Article - Public

2956617 - Unable to Move Fields added to the Item - Details pane


The option to move the fields from Items - details pane is not available.


SAP Cloud for Customer

Reproducing the Issue

  1.  Go to Tickets.
  2. Go to Items facet.
  3. Select an Item.
  4. In the Details Pane add an Extension field via Adaptation.
  5. End Adaptation.
  6. Now Enter Adaptation again and enter into the field added.
  7. The move option is not shown.
  8. But if you add a new field via Adaptation in Details pane and before ending adaptaiton if you enter the field the Move Option will be available. This is because the field is not yet added unless the End Adaptation is done.


The Field added to Items node cannot be moved to other Sections.


This is an Expected System behavior.


 Move field, items pane, details tab , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions