2956668 - Document Generation Template Mapping Error - Employee Central

An error message is displayed when opening a document template mapping. 

 fingerprint=b7b61ee3c427dcf8260f6c19a15359729608bbb3

 "Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.“

SAP SuccessFactors HCM Suite

1. Go to Document Template Mapping Tool;
2. Search and open a document;
3. Error message is displayed with fingerprint b7b61ee3c427dcf8260f6c19a15359729608bbb3;

Corruption of the placeholders marked in the document template mapping document.

Due to corruption in the database tables for the document template placeholders, they need to be replaced and added back into the   document template.

1.  Easiest way to fix this is to copy all of the contents of the template content, easy to way to do this is click in the text box, hit CTRL +A   and CTRL + C on your key board.

1.  Open a new tab in SF, on the document generation template tool.
2.  Click create new > choose document template > In template content, paste the contents of the document you copied
3.  Ensure the placeholders appear as placeholders, go back to document template you copied data from, remove the template content,   add a dot and save the template#

1.  After the save, click take action, make correction > add back in the original template content and save > Fixes the issue.

Document Generation, Document Generation Mapping Template, fingerprint=b7b61ee3c427dcf8260f6c19a15359729608bbb3, b7b61ee3c427dcf8260f6c19a15359729608bbb3, employee central, successfactors, document, custom template, custom mapping , KBA , LOD-SF-EC-DOC , Document Generation , Problem