SAP Knowledge Base Article - Public

2956892 - Employee Hire event is not visible in Intelligent Services Center (ISC) - Employee Central


The "Employee Hire" event is not listed in "All Event" of Intelligent Services Center page.


  • SAP SuccessFactors HXM Suite
  • Employee Central
  • Intelligent Services Center (ISC)


The label for events displayed in ISC is based on the login users default locale. If the logon language is English UK for an user, this user will see the Employee Hire event labeled as "Employee Recruitment". If the logon language is English US, the label will be "Employee Hire". If required, this label can be changed using the Manage Language feature.

See Also

2576546 - Manage Language Feature | How to change labels in SuccessFactors?

2569896 - Intelligent Services Center - event New Hire is not raised - Employee Central


Event, ISC, Intelligent Services Center, Employee hire, not visible, enabled, visible, showing , KBA , LOD-SF-EC-ITS , Intelligent Services (EC Components Only) , Problem


SAP SuccessFactors HCM suite all versions