SAP Knowledge Base Article - Public

2956969 - KUT Field in the AddressInformation node is not available in Workflow Rules


Your KUT Field set up in the AddressInformation of an Account is not available in Workflow Rules.


SAP Sales Cloud

Reproducing the Issue

  1. Go to the Administrator workcenter.
  2. Go to the Workflow Rules.
  3. Create a new Workflow Rule.

You find that your KUT field is not available in the Field Update list or in the Conditions.


Business Partner extension fields at the node AddressInformation are not enabled for workflow, only extension fields at the common node are enabled for workflow.

It's currently not planned to provide this additional capability in the future.


This is the current system behaviour.


KUT field, address, account, business partner, workflow rules , KBA , LOD-CRM-WKF , Workflow , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions