Symptom
The user with no access to Goods and Services Receipts' work center is able to create or cancel Goods and Services Receipts. They can also create Goods Return.
Environment
SAP Business ByDesign
Reproducing the Issue
- Enter the system with user XYZ (XYZ is the user that does not have access to Goods and Services Receipts' work center).
- Go to Home work center.
- Go to Self-Services Overview view.
- Click in the link: Track my Shopping Carts.
- Filter by 'Shopping Carts - Completed'.
- Open shopping cart ABC (ABC is the Shopping Cart's ID).
- Click in View All button.
- Click in Receipts and Returns button.
- Click in "New Goods Return" button or "Cancel Document" button.
- Click in Post button.
The user was able to create and post the Goods Return OR the user was able to cancel the Goods and Services receipt.
It was not expected that XYZ's user would be able to do those actions.
How to check the user's Access and Restrictions:
- Go to Application user management work center.
- Go to Business users view.
- Search for user XYZ.
- Click in Edit button and select Access Rights.
- Navigate to Work Center and View Assignment tab.
The work center SRM_GOODSSERVICERECEIPTS is not assigned to XYZ's user.
Cause
Even though the scoping question "Do you want to allow your employees to confirm the receipt of goods or the completion of services?" is not scoped, the user is indeed able to create and post a Return and able to cancel the Goods document. This scoping question affects only the use of 'Confirm Delivery' button, that is in the Shopping Cart screen. If this scoping question is scoped, any user with access to a Shopping Cart is able to create a Goods and Services receipt.
However, if this question is not scoped, the user is still able to click in the 'Receipts and Returns' button. So the user with access to Shopping Carts is able to create Returns and cancel Goods documents.
Resolution
The system is working as expected.
In case the scoping questions has to be unscoped, the steps below can be followed:
- Go to Business Configuration work center.
- Go to Implementation Projects view.
- Click in Edit Project Scope button.
- Click in Next button until reach step 4 'Questions'.
- Expand Purchasing.
- Expand Self-Service Procurement.
- Select Shopping Carts.
- Uncheck the flag for the question "Do you want to allow your employees to confirm the receipt of goods or the completion of services?".
- Save it.
See Also
Keywords
Goods and Services Receipt, Shopping Cart, Scoping Question, Access, Restrictions, SRM_GOODSSERVICERECEIPTS, Goods Return, Authorization , KBA , AP-POP-PO , Purchase Order , AP-GSP , Goods and Service Acknowledgement , How To