SAP Knowledge Base Article - Public

2957267 - Error "Deleting data not possible; deletion disabled" When Replicating Materials from ECC to C4C

Symptom

You are replicating Materials from ECC to C4C but the replication message fails in C4C with the error message: Deleting data not possible; deletion disabled.

Environment

ERP Central Component

SAP Cloud for Customer

Reproducing the Issue

After triggering the replication from ECC, in C4C:

  1. Go to Administrator Workcenter.
  2. General Settings.
  3. Web Service Message Monitoring.
  4. Select the Material Replication message.
  5. Click in "Error log".
  6. See the erroneous message.

Cause

The material was already replicated to C4C before and it has more information stored in the system than it has in the payload message and the LCTI for this information is set as "true". Since the LCTI is set as "true", the system requires the same information that is stored in C4C in the replication message as the deletion of this information is not allowed.

e.g.:

  • PlantPartyListCompleteTransmissionIndicator="true" 
  • QuantityCharacteristicListCompleteTransmissionIndicator="true" 
  • descriptionListCompleteTransmissionIndicator="true" 
  • globalTradeItemNumberListCompleteTransmissionIndicator="true"
  • quantityConversionListCompleteTransmissionIndicator="true" 
  • salesProcessInformationListCompleteTransmissionIndicator="true"

Resolution

Since the deletion of this information is not allowed, you can set the LCTI of the problematic node to "false" in your middleware iflow.

See Also

 Material Replication in SAP Help Center.

Keywords

 material replication, LCTI , KBA , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

Product

SAP Cloud for Customer core applications 2008