SAP Knowledge Base Article - Public

2957652 - S/4HC: All Partner Functions of a Customer are not replicated from S/4HANA Cloud to C4C system

Symptom

  • In the Outbound Payload of S/4HANA Cloud to replicate customer data to C4C, all partner functions are not available.
  • Ship-to Party is not sent out from S/4HANA Cloud to C4C when a customer is created /updated.
  • It is observed that those partners functions are not replicated for which the Customer BP and the Partner Functions assigned to BP is same (Reflexive Partner Functions).

Environment

  • SAP S/4HANA Cloud
  • SAP Cloud for Customer

Cause

This is the standard behaviour.

Resolution

Reflexive Partner Functions are not supported in SAP Cloud for Customer. So, the S/4 outbound payload filter these partner functions and during the S/4 inbound processing, these are added again.

In S/4HANA Cloud, uage of SAP_COM_0025, SAP_COM_0008 communication scenario, designed specifically for the C4C integration, sets the flags as checked for fields Filter Reflexive Partner Function and C4C.

Therefore, only non-reflexive partner functions i.e. partner functions which have a different Business Partner assigned to that of Customer Business Partner would be replicated from S/4HANA Cloud to C4C.

For e.g.: If the Customer BP Number is 00000001 and Partner Functions assigned are as follows:
Sold-to Party 00000001
Ship-to Party 00000001
Bill-to Party 00000002
Payer 00000003

In the above scenario, Partner Function Bill-to Party and Payer only would be replicated from S/4HANA Cloud to C4C.

Keywords

S4_PC, S/4HANA Cloud, cloud, customer, c4c, filter, partner, functions, reflexive, SAP_COM_0025, BusinessPartnerSUITEBulkReplicateRequest_Out, BusinessPartnerSUITEBulkReplicateRequest_In, replicate, replication, client , KBA , LO-MD-BP , Business Partners , LOD-CRM-INT-S4H , Integration of C4C with S/4 HANA , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions