SAP Knowledge Base Article - Public

2957800 - Direct Reports are not transferred to next manager when importing Termination Details

Symptom

 When importing termination details of a manager, the direct reports are not moved to next level manager and the subordinates remain with the terminated manager/supervisor.

Environment

SAP SuccessFactors Employee Central - Employee Import

Reproducing the Issue

  1. Import termination details for a manager, make sure a workflow gets triggered
  2. Approver checks the worklfow, notice that the Transfer Direct Reports option does not appear
  3. Approve the request, direct reports are not moved

Resolution

This is working as designed. You may create an enhancement idea by following the steps explained in the following article: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

As a workaround, you may set the following configurations in Position Management Settings:

  1. Under Hierarchy Adaptation, Leading Hierarchy should be Position Hierarchy

  2. Set Reassign Direct Reports According to Position Hierarchy on Termination Screen and Internal Hire Screen to Yes - Always

  3. Set Use Automated Hierarchy Adaptation to Yes

Alternatively, if the above configurations are not set, additional steps may be performed when the approver opens the workflow request:

    1. Click on Update to see the Transfer Direct Reports section
    2. Select appropriate action from the available lists regarding transfer to a new manager
    3. Update and approve the workflow

See Also

Transferring Direct Reports and Job Relationships

Follow-Up Processes After Termination Details Import

Termination Details Imports

2635101 - Import of Termination Record Does Not Trigger Position Transfer

Keywords

import, termination details, manager, transfer direct reports, hierarchy, adaptation, reportee, follow-up, reassign, automatic, automated, position, separation , KBA , LOD-SF-EC-EDP-TER , Termination Details Import , LOD-SF-EC-TER , Termination Details , LOD-SF-EC-POS-DHA , Daily Hierarchy Adaption , Product Enhancement

Product

SAP SuccessFactors HCM Core all versions