SAP Knowledge Base Article - Public

2957800 - Direct Reports are not transferred to next manager when importing Termination Details


When importing termination details of a manager, the direct reports are not moved to next manager but is retained to the terminated manager.


SAP SuccessFactors Employee Central - Employee Import

Reproducing the Issue

  1. Import termination details for a manager, make sure a workflow gets triggered
  2. Approver checks the worklfow, notice that the Transfer Direct Reports option does not appear
  3. Approve the request, direct reports are not moved


This is a product limitation. The customer can create an influence ticket to enhance the imports functionality. 


As a workaround, customer may set the following configurations:

  1. Configure Automated Daily Hierarchy Adaptation to Yes

  2. Reassign Direct Reports According to Position Hierarchy on Termination Screen - Yes Always

  3. If the above configurations are not set, additional steps may be done when the approver opens the workflow request:
    1. Click on Update, you see the Transfer Direct Reports section
    2. Make a selection for the new manager and approve.
    3. Direct Reports are moved to the managers.


import, termination details, manager, transfer direct reports , KBA , LOD-SF-EC-EDP , Import Employee Data (EC Core only) , Problem


SAP SuccessFactors HXM Core 2005