SAP Knowledge Base Article - Preview

2957801 - SFSF password migration is not taking effect - "Passwords can only be changed once every %{param0} hours" upon forgot password

Symptom

    After provisioning users from SuccessFactors to IAS via IPS, affected users cannot log on with username and password. When using the Forgot Password link, they see:

    • Passwords can only be changed once every %{param0} hours.
    • Passwords can only be changed once every 24 hours.

    IAS Troubleshooting logs show a WARN entry:

    • Cannot send Forgot Password Mail to user with uid <P_UserID>. Reason: PASSWORD_DISABLED.

    Additional conditions that must all be present:


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    Environment

    • Identity Authentication (Target)
    • Identity Provisioning
    • SAP SuccessFactors HXM Suite (Source)

    Product

    Identity Authentication 1.0 ; Identity Provisioning 1.0 ; SAP ERP 6.0 ; SAP SuccessFactors HCM Suite all versions

    Keywords

    IAS, IPS, SFSF, SuccessFactors, Source System, password, migration, Forgot Password Mail, Reason: PASSWORD_DISABLED. , KBA , BC-IAM-IDS , Identity Authentication Service , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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