Symptom
After provisioning users from SuccessFactors to IAS via IPS, affected users cannot log on with username and password. When using the Forgot Password link, they see:
- Passwords can only be changed once every %{param0} hours.
- Passwords can only be changed once every 24 hours.
IAS Troubleshooting logs show a WARN entry:
- Cannot send Forgot Password Mail to user with uid <P_UserID>. Reason: PASSWORD_DISABLED.
Additional conditions that must all be present:
- SuccessFactors password migration to IAS is configured as described in Migrating Passwords from SAP SuccessFactors to the SAP Cloud Platform Identity Authentication Service (IAS).
- Affected users already existed in IAS before the IPS sync job ran.
- Users first attempt to log on (password fails), then trigger a password reset - the error appears on that reset attempt.
Read more...
Environment
- Identity Authentication (Target)
- Identity Provisioning
- SAP SuccessFactors HXM Suite (Source)
Product
Keywords
IAS, IPS, SFSF, SuccessFactors, Source System, password, migration, Forgot Password Mail, Reason: PASSWORD_DISABLED. , KBA , BC-IAM-IDS , Identity Authentication Service , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview