SAP Knowledge Base Article - Preview

2957801 - SFSF password migration is not taking effect - "Passwords can only be changed once every %{param0} hours" upon forgot password

Symptom

  • After provisioning users to IAS from SuccessFactors (through IPS), users cannot logon to SuccessFactors with a username and password. They use the forgot password link and get an error message on the IAS logon page:
Passwords can only be changed once every %{param0} hours.

or

Passwords can only be changed once every 24 hours.
  • In IAS Troubleshooting logs with "WARN" Severity, you see error:
Cannot send Forgot Password Mail to user with uid <P_UserID>. Reason: PASSWORD_DISABLED.  


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Environment

  • Identity Authentication (Target)
  • Identity Provisioning
  • SAP SuccessFactors HXM Suite (Source)

Product

Identity Authentication 1.0 ; Identity Provisioning 1.0 ; SAP ERP 6.0 ; SAP SuccessFactors HXM Suite all versions

Keywords

IAS, IPS, SFSF, SuccessFactors, Source System, password, migration, Forgot Password Mail, Reason: PASSWORD_DISABLED. , KBA , BC-IAM-IDS , Identity Authentication Service , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem

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