Symptom
- After provisioning users to IAS from SuccessFactors (through IPS), users cannot logon to SuccessFactors with a username and password. They use the forgot password link and get an error message on the IAS logon page:
Passwords can only be changed once every %{param0} hours.
or
Passwords can only be changed once every 24 hours.
- In IAS Troubleshooting logs with "WARN" Severity, you see error:
Cannot send Forgot Password Mail to user with uid <P_UserID>. Reason: PASSWORD_DISABLED.
- other factors are:
- SuccessFactors password migration to IAS has been configured Migrating Passwords from SAP SuccessFactors to the SAP Cloud Platform Identity Authentication Service (IAS).
- Users with the issue are existing already in IAS prior to running the IPS sync job.
- Users with the issue initially try to logon but their password doesn't work. They reset the password and try logon again. This is when the error is received.
Read more...
Environment
- Identity Authentication (Target)
- Identity Provisioning
- SAP SuccessFactors HXM Suite (Source)
Product
Identity Authentication 1.0 ; Identity Provisioning 1.0 ; SAP ERP 6.0 ; SAP SuccessFactors HCM Suite all versions
Keywords
IAS, IPS, SFSF, SuccessFactors, Source System, password, migration, Forgot Password Mail, Reason: PASSWORD_DISABLED. , KBA , BC-IAM-IDS , Identity Authentication Service , LOD-SF-PLT-IAS , Identity Authentication Services (IAS) With BizX , BC-IAM-IPS , Identity Provisioning Service (IPS) , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.