Symptom
- Job Code getting re-created automatically in Learning Administration even after we delete it. Admin is not creating this manually and it's not coming via connector.
- Regions getting re-created automatically in Learning Administration even after we delete it. Admin is not creating this manually and it's not coming via connector.
- Users created/updated in Learning Management System (LMS) automatically.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Learning
- SAP SuccessFactors Employee Central
- SAP SuccessFactors Employee Profile
- SAP SuccessFactors Platform
Resolution
There are three ways Data gets created in Learning Administration:
- Admins manually adds /creates these objects such as Job Code, Regions, etc.
- These objects gets created via connector along with the new users data coming from Employee Profile(EP) or Employee Central(EC) via User Directory.
- Only the new users are hired / created from the User Interface in EC / EP then corresponding objects associated with these new hires in their job information are created in Learning Administration via Service Event Bus (OData API calls are triggered for real time update).
Please refer to the section See Also for details regarding Service Event Bus, what it is and what it does.
See Also
2459580 - How BizX SEB & ODATA Web Service syncs user data to SF LMS
2800231 - FAQ - About Service Event Bus (SEB) and Real-time user creation/updates in LMS
Keywords
entity, entities, user, users, created automatically, SEB, service, event, bus, dataflow, LMS, data, flow, learning, automatic, create, add , KBA , LOD-SF-LMS-SEB , Service Event Bus , LOD-SF-EC , Employee Central , LOD-SF-LMS , Learning Management System , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-EP , People Profile (Employee Profile / PP3) , LOD-SF-EC-HIR , Hire & Rehire Wizards , How To
Product
Attachments
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