SAP Knowledge Base Article - Public

2958097 - How to configure and trigger E-mail from Inbound Delivery Notification


You would like to know how to  configure e-mail address for Inbound Delivery Notification KLM and trigger E-mails.*KLM refers to Inbound Delivery Notification id


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Reproducing the Issue

  1. Navigate to Inbound Logistics  Work Center
  2. Go to Inbound Delivery Notifications View
  3. Select  KLM and click Preview under which select option Edit Output Settings
  4. Select Send by as "E-mail"
  5. You observe e-mail Address is blank


Inbound Delivery Notification KLM corresponding ship-to party DEF e-mail id is missing in Address Master Data.*DEF refers to ship-to party Name


  1. Go to Account Management Work Center 
  2. Navigate to Accounts View
  3. Search for DEF
  4. Select Edit 
  5. Navigate to Communication
  6. Navigate to Sub-tab Addresses
  7. Maintain e-mail id under communication
  8. Save the changes


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