2958097 - E-mail ID Not Automatically Fetched in Inbound Delivery Notification

In an Inbound Delivery Notification when the Output Channel is maintained as E-mail the recipients E-mail ID is not fetched automatically.

SAP Business ByDesign

1. Go to Inbound Logistics work center.
2. Go to Inbound Delivery Notifications view.
3. Search for the Inbound Delivery Notification KLM (KLM represents Inbound Delivery Notification ID).
4. Choose Preview and select Edit Output Settings.
5. Under Output Details tab choose Send by as E-mail.
6. The recipient e-mail address is blank.

The E-mail ID is not maintained in the Account Master Data of the ship to party.

To maintain the Email id in the Account master data, follow below steps

1. Go to Inbound Logistics work center.
2. Go to Inbound Delivery Notifications view.
3. Search for the Inbound Delivery Notification KLM (KLM represents Inbound Delivery Notification ID).
4. Choose Edit.
5. Select and open the Ship-to Party Name under Organizational Information in General Tab.
6. Under Business Partner Roles, select and open Accounts.
7. Choose View All
8. Go to Communication Tab.
9. Under Addresses subtab maintain the E-mail ID.
10. Choose Save.

Inbound Delivery Notification; E-mail; Recipient; Output Settings; E-mail Address Blank; Address Master Data; Ship-to; Configure E-mail Address , KBA , AP-IDP , Inbound Delivery Processing , Problem