SAP Knowledge Base Article - Public

2958097 - How to configure and trigger E-mail from Inbound Delivery Notification

Symptom

You would like to know how to  configure e-mail address for Inbound Delivery Notification KLM and trigger E-mails.*KLM refers to Inbound Delivery Notification id

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Inbound Logistics  Work Center
  2. Go to Inbound Delivery Notifications View
  3. Select  KLM and click Preview under which select option Edit Output Settings
  4. Select Send by as "E-mail"
  5. You observe e-mail Address is blank

Cause

Inbound Delivery Notification KLM corresponding ship-to party DEF e-mail id is missing in Address Master Data.*DEF refers to ship-to party Name

Resolution

  1. Go to Account Management Work Center 
  2. Navigate to Accounts View
  3. Search for DEF
  4. Select Edit 
  5. Navigate to Communication
  6. Navigate to Sub-tab Addresses
  7. Maintain e-mail id under communication
  8. Save the changes

Keywords

How to trigger E-mail  from Inbound Delivery Notification,  how to  configure E-mail address for Inbound Delivery Notification and trigger E-mails , KBA , configure e-mail address for inbound del , configure e-mail address , inbound delivery notification e-mail , address for inbound delivery notificatio , AP-IDP , Inbound Delivery Processing , Problem

Product

SAP Business ByDesign all versions