SAP Knowledge Base Article - Public

2958253 - Benefit Enrollment Workflow - Object does not Exist Or No Permission

Symptom

When attempting to open a Benefit Enrollment via quickcard on a workflow the following error is thrown: Object does not Exist Or No Permission 

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Environment

Employee Central - Global Benefits

Reproducing the Issue

1. Attempt to enroll in a benefit(s) via group/cart enrollment
2. Workflow triggers
3. Approver attempts to access the Benefit Enrollment record in the workflow via quickcard
4. Error: Object does not Exist Or No Permission

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Cause

This is a known defect with SAP Development.

This is not permission or Object related and should not occur for present or back dated enrollment records.

Resolution

SAP Development Team have identified the root cause of this issue and confirmed that the fix for this issue will be deployed via Patch p20 which will be August 28th 2020.

Important Note: Since the introduction of Cart/Group Enrollments, if the enrollment is future dated then an error is encountered when trying to view the enrollment record via quickcard. This will be resolved in a future release.

Keywords

INC0067776, Benefit, Enrollment, Workflow, Object, does, not, Exist, Or, No, Permission, quick, card, quickcard, error, cart, group , KBA , LOD-SF-EC-GBF , Global Benefits , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central all versions