SAP Knowledge Base Article - Public

2958263 - Deal Finder Error "Please verify that you are logged in, then try again"


You are trying to convert a Lead using Deal Finder. However, when you fill the Expected Value field, you get a error message "Please verify that you are logged in, then try again."


SAP Cloud for Customer

Reproducing the Issue

  1. In your Home screen, find the Deal Finder title and open it. 
  2. Drag a Lead, to the empty panel at your right, to be converted. 
  3. In the Expected Value field, enter the desired value, $1,000, for example. 
  4. Click in "Convert" and get the error. 


 You are using the wrong number format. The program attempted to interpret the value "1,000" as a number, but since the value contravenes the rules for correct number formats, this was not possible.


Instead of using ","(comma), use "."(dot). E.g. 1.000 or 1.25.


Deal Finder, Lead, convert. , KBA , LOD-CRM-DIL-FIN , Deal Finder , How To


SAP Cloud for Customer core applications 2008