Symptom
You have assigned a manager to an org unit but when you open employees view the field manager is not populated.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to the Organizational Management work center
- Select the Org Structures view
- Search for the Org Unit XYZ (XYZ: Org Unit ID)
- Select the Employees tab
- The manager ABC is assigned
Now
- Go to the People work center
- Select the Employees view
- Search for the employee
- The manager field is empty
- Same remark if you go the Administrator work center
- Employees view
Cause
Manager is visible if he/she is flagged as Reporting Line and not the Functional Manger.
It is also very important to check and make the affected organizational unit has any function associated.
Resolution
Change the assignment from Functional Manager to Reporting Line.
See Also
Keywords
KBA , LOD-CRM-EMP , Employee , Problem
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions