2958371 - Setup ONB Integration Not Available in Admin Center - Onboarding

The Setup ONB Integration tool is not visible in Admin Center, or the following message is displayed when attempting to access it:

"Required features/permissions are not enabled"

In system logs, the keyword isAdEnabled may appear in association with this access failure. Guidance is needed on the required Provisioning switch and role-based permissions that must be configured before the Onboarding Integration Setup page becomes accessible in Admin Center.

SAP SuccessFactors Onboarding

1. Navigate to Admin Center and search for Setup ONB Integration in the tools search field.
2. Observe that the tool either does not appear or displays the message "Required features/permissions are not enabled" when selected.

Due to disabled prerequisite switch/feature in Provisioning:

Enable Onboarding Integration > BizX Onboarding Integration (requires BizX Onboarding)

To make the Setup ONB Integration tool accessible in Admin Center, two prerequisites must be fulfilled: the BizX Onboarding Integration switch must be enabled in Provisioning, and the relevant Recruiting permissions must be granted through role-based permissions. Provisioning access is required for the first step, which is typically held by Implementation Partners or Consultants.

For Live Customer(s)

Request that your Implementation Partner or Consultant enables the BizX Onboarding Integration switch in Provisioning (see the partner section below). Once that step is complete, grant the required permissions in your instance:

1. Navigate to Admin Center > Manage Permission Roles.
2. Open the relevant permission role and click Permission.
3. Under Recruiting, enable the following permissions:
   • Onboarding Initiate Permission
   • Onboarding Update Permission
   • Recruit-to-Hire Data Mapping
4. Save the permission role and assign it to the relevant users.

For Implementation Partner(s) and Consultant(s)

Step 1: Enable BizX Onboarding Integration in Provisioning

1. Log in to Provisioning and open the target company instance.
2. Navigate to Company Settings > Recruiting > Enable Onboarding Integration.
3. Select BizX Onboarding Integration (requires BizX Onboarding).
4. Save the changes.

NOTE: For the complete list of prerequisites before enabling Onboarding, see Help Portal Prerequisites for Enabling Onboarding | SAP Help Portal 

Step 2: Grant the required Recruiting permissions

1. Navigate to Admin Center > Manage Permission Roles.
2. Open the relevant permission role and click Permission.
3. Under Recruiting, enable the following permissions:
   • Onboarding Initiate Permission
   • Onboarding Update Permission
   • Recruit-to-Hire Data Mapping
4. Save the permission role and assign it to the relevant users.

After both steps are complete, navigate to Admin Center and search for Setup ONB Integration. The tool is now accessible and Onboarding Integration configuration can proceed.

• Prerequisites for Enabling Onboarding | SAP Help Portal
• Selecting no Additional Limit for Initiating Onboarding | SAP Help Portal

SAP SuccessFactors Onboarding, OBX, ONB, Setup ONB Integration, Onboarding Integration Setup, Required features/permissions are not enabled, isAdEnabled, BizX Onboarding Integration, Provisioning, Onboarding Initiate Permission, Onboarding Update Permission, Recruit-to-Hire Data Mapping, Admin Center, Recruiting permission , KBA , LOD-SF-OBX-ADM , Admin UI , Problem