2958604 - No Items Found In Workflow Recipient Determination

When creating e-mail notification workflow rule with condition set as yes for unassociated e-mail, there is no items found under recipient determination.

SAP Cloud for Customer

1. Go to the Administrator work centre.
2. Go to the Workflows view.
3. Create new e-mail workflow for Service E-mails BO with condition Unassociated E-mails Equal to Yes.
4. In the Define Actions step, click Add Determination button under Recipient Determination.
5. Result: no items found.

Recipient determination is currently not supported in this scenario.

If the rule type is Email, you can maintain the Employee or the E-mail Address determination at the time of defining actions.

workflow, recipient determination, no items found, unassociated e-mail, notification, e-mail , KBA , LOD-CRM-SRP-INT , Ticket Interactions , LOD-CRM-WKF , Workflow , Problem

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications 2008