2958708 - Message "Customer XXX: Customer master table KNVV is missing"

Symptom

App "Schedule Billing Document Request Creation" shows status "Error" and Log Details shows the detailed error description.

The contract gets the status "Contains Errors" in the “Manage Service Contracts” app, with the error message "Customer XXX: Customer master table KNVV is missing" in the detail page of the contract.

Environment

S/4HANA Service Cloud

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

VF022 , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , CRM-S4-SRV-SVO , S4CRM: Service Order , Problem

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