SAP Knowledge Base Article - Public

2958741 - Error "Product XXX quantity is zero; select Zero Quantity check box"

Symptom

Using Excel Add-In to upload or update Physical Inventory Tasks to ByD, the error "Product XXX quantity is zero; select Zero Quantity checkbox" appears.

XXX = Product ID.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Connect the Excel file to the system using the Microsoft Excel Add-In.
  2. You face the error "Product XXX quantity is zero; select Zero Quantity checkbox".

Cause

In the Excel file, when you maintained the Counted Quantity as 0 for the Product XXX, the Zero Quantity Indicator has to be True. If the Zero Quantity Indicator is False, the error appears.

Resolution

In the Excel file, for all Products which have Counted Quantity as 0, you have to change the Zero Quantity Indicator to True.

See Also

[Enter your See Also here...]

Keywords

Physical Inventory Task, Excel, Upload, Zero Quantity , KBA , AP-PIP , Physical Inventory Processing , How To

Product

SAP Business ByDesign all versions