SAP Knowledge Base Article - Public

2958811 - Ways to create job alerts: "Create Alert" and "Receive new job posting notifications" - Recruiting Marketing

Symptom

There are 2 ways to create and receive job alerts in RMK:

  1. Candidate search a keyword and create alerts
  2. Candidate apply to a job, create an account and opt-in to “Receive new job posting notifications”
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Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

2 ways to create and receive job alerts in RMK:

  1.  Create alerts via search keywords
    1. Candidate go to Career site
    2. Search a Keyword
    3. Click “Create Alert”
  2. Opt-in to “Receive new job posting notifications”
    1. Candidate apply to a job
    2. Create an account
    3. Opt-in to “Receive new job posting notifications”

    Resolution

    The result for these 2 options are the same. For the 1st option (Create alerts via search keywords), the job alerts will be based on the search keyword the candidate has entered prior to creating the job alerts.

    Note that you must provide either a Keyword or Location, or both. It's impossible to create job alerts when using the advanced search (Show more options). In this case, the Create Job Alert feature will not display.

    While for the 2nd option (Opt-in to “Receive new job posting notifications”), job alerts will be based on the job title (job title will act as the keyword) where the candidate has applied and created the candidate account (with or without searching for a keyword).

    Both options will capture these job alerts for the candidate. Candidate will be able to see the list of job alerts they have when they access their profile and go to Options menu ⇾ Job alerts. These job alerts will be a list of jobs based on the keyword (and/or job location) of the jobs searched as keywords or applied to.

    Note:

    • These 2 ways to create and receive job alerts in RMK is also applicable for Quick Apply job requisitions.
    • If the "Receive new job posting notifications" is not checked, the job alerts won't be transmitted when created after wise by the candidate.
    • Pulling into report the candidates who checked "Receive new job posting notifications" option is currently not possible

    See Also

    2938489 - Is it possible to disable Job alerts on RMK site under Options?
    2081237 - Job Alerts in Recruiting with RCM and RMK - Recruiting
    3472342 - Reporting on candidates that checked "Receive new job posting notifications" option

    Keywords

    Create job alerts, Receive new job posting notifications, recruiting marketing, rmk , KBA , LOD-SF-RMK-INT , Int with RCM, Data Mapping, AwLi, Multilocation posting , How To

    Product

    SAP SuccessFactors Recruiting all versions