SAP Knowledge Base Article - Public

2958935 - 'Create by" is not updated in app Verify General Journal Entries - For Processor (Inbox)

Symptom

When approver reviews submitted journal entries in Verify General Journal Entries - For Process (Inbox), field Created By is not being populated.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

You use app Verify General Journal Entries - For Process (Inbox) to approve submitted journal entries, the field Created By is blank.

Cause

This is standard behavior.

Field Created By is only populated for journal entries which have been posted, for parked document, only field Submitted by is populated.

Resolution

You can check the Created By field for posted journal entries in app Verify General Journal Entries - For Process (Outbox).

Keywords

Created By, Verify General Journal Entries, inbox, outbox. , KBA , FI-FIO-GL-TRA , Transaction Apps , FI-FIO-GL-TRA-2CL , Transaction Apps (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions