SAP Knowledge Base Article - Public

2959003 - Option 'send mail notification' cannot be found when maintaining deadline for workflow

Symptom

You would like to set up email notification for deadlines in Manage Workflow for Purchase Order, but you cannot find the mail notification option in drop down.

Environment

  • Sourcing and Procurement
  • SAP S/4HANA Cloud

Reproducing the Issue

  1. Login to Fiori Launchpad
  2. Open the app: Manage Workflow for Purchase Order
  3. Click on "Change Deadline" drop down and here the mail notification option is missing

Cause

There are no custom email template has been maintained for deadline notification.

Resolution

Copy email template MMPUR_PO_WFL_DEADLINE_EMAIL in Maintain Email Templates app to create new custom template to see 'send email notification' in deadline action section in manage workflow for purchase order. This is available from S/4 HANA 2020.

Keywords

S4, HANA, send mail notification , KBA , MM-FIO-PUR-REL , Fiori UI for Purchasing Approval , MM-PUR-GF-WOF , Workflow , Problem

Product

SAP S/4HANA Cloud 2008