SAP Knowledge Base Article - Preview

2959176 - How to reset default views and layouts back to standard in SM_CRM?

Symptom

  • How to reset default views and layouts back to standard in SM_CRM? 
  • How to remove the "Customer Config" flag from a standard view in SM_CRM?
  • Activating Piece List in SOLMAN_SETUP does not reset SM_CRM views back to default standard configuration. 
  • Activating Piece List in SOLMAN_SETUP does not remove the "Customer Config" flag from a standard view in SM_CRM.


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

reset default layout, SolMan, ChaRM, ITSM, Configuration, customer config , KBA , CA-WUI-CON , Configuration & Design Layer , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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