When doing Online Offer with eSignature, the page shows an error "account.docusign.com refused to connect".
You have allowlisted DocuSign’s IP addresses as per the DocuSign article - https://www.docusign.com/trust/security/esignature.
- SAP SuccessFactors Recruiting Management
- Online Offer with eSignature enabled
Reproducing the Issue
- Take Action > Offer > Offer Letter
- Click 'Next' and click 'Online Offer with eSignature'
- The page shows "account.docusign.com refused to connect"
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KB article 2382760 - How to configure Online Offers with eSignature/DocuSign - Recruiting Management
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