2959226 - TrendData_SysOverallPerformance not showing records on OData/Integration Center even with Form created

Symptom

When you try to fetch Rating records from a Form using 'TrendData_SysOverallPerformance' entity, no information is shown, even though the user has an active Form linked to the current user.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SuccessFactors HXM Suite

Integration center
OData API

Reproducing the Issue

Create an Integration Center job based on 'TrendData_SysOverallPerformance' entity
Search for the User/Form raised for it
Form will not be found

Cause

The form is missing the 'Summary Section', which consists on the ability to apply Ratings to the form. If the form does not have the Summary Section, API will not be able to fetch any information as the rating will not be available.

Resolution

Make sure that the form that you are currently trying to build has the Summary Section (as below) on it:

Note: Live forms cannot be corrected. You must follow the steps provided above to correct the template and relaunch the forms, as per KBA 2242924 - Manage Templates - Value -1972 or -1971 Appearing for Competencies or Objectives.

Keywords

TrendData_SysOverallPerformance not showing records on OData/Integration Center, value -1972 or -1971 Appearing for Competencies or Objectives , KBA , LOD-SF-INT-ODATA , OData API Framework , LOD-SF-INT , Integrations , LOD-SF-PM , Performance Management , LOD-SF-INT-INC , Integration Center , LOD-SF-PM-RAT , Ratings and Weights , Problem

Product

SAP SuccessFactors HXM Suite all versions