2959374 - Save Draft in "Provide Data For Onboarding Paperwork" for Onboarding external user is not working

Symptom

Save Draft in "Provide Data For Onboarding Paperwork" for Onboarding external user is not working.

It is not saving the data once we click on Save Draft.

Environment

Sucess Factor Onboarding 2.0

Reproducing the Issue

Go to provide data for ONB Tile---Click on the data and Fill the details for the personal data --For the candidate---where in that you can edit the middle or country and then attached some document ---or attached some file ---Click on save---then Drafts--

Then go to home page --Click on the provide data tile---check the data is not there after saving the informaiton for the candidate .

Resolution

Personal Data collection page doesn’t support Employee Central workflows and Employee Central downstream integrations. Disable the workflow rules by setting the onSave and OnPostSave Rule context to No.

Go to Manage Business Configuration PersonInfo Entity-, check for the Workflow Request Rule either for OnSave or for OnPostSave Event Type. Set the Onboarding Rule Contexts for these event types to No if the rule condition has workflow trigger.

For new hires to review their personal data, the business rule SAP_ONB2_ECDataCollectionCheck must be set to Always True. This business rule is available in Onboarding 2.0 by default and is set to Always True without any preconfigured condition.

The new hire can fill the personal data by clicking the task on the Provide Data For Onboarding tile. Once the new hire clicks the task, Provide Personal Data page opens with some prepopulated data. The prepopulated data appears from the information filled by the new hire during recruitment process. New hires can verify and update their personal information like Data of Birth, Nationality in the Provide Personal Data page.

New hires can view and edit their personal data in the Provide Personal Data page based on role-based permissions. For more information about role-based permissions for new hire data review and correction task, see Role-Based Permissions for New Hire Data Review in the Related Information section

Payment information (paymentInfoV3) is an MDF object. Now, if a rule is configured for this object such that it triggers a workflow when an external user tries to add payment-related information, then the rule must be skipped. As the Personal Data Collection page doesn’t support Employee Central workflows, an error occurs if this rule is executed

Please check the Rules and workflow

Keywords

Personal Data Collection Configuration , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem

Product

SAP SuccessFactors Onboarding 2005