You notice that credit memo is not created though the PDF has credit memo mentioned in it.
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier invoicing work center
- Go to Invoice scanning view
- Upload a PDF
- Invoice is created with document type Supplier Invoice instead of Credit memo
Credit memo creation is not supported using intelligent PDF scanning process until 2105 release.
This functionality has been enhanced in 2105 release.
On the Scanning Invoice Review screen, you can now also select the document type as Credit Memo in addition to existing Invoice. On clicking Create Invoice, only if the credit memo is selected, the Create Credit Memo dialog box appears, and you can enter the document ID. This is an optional step and if entered, is used as a reference while creating the new scanned credit memo.
Refer Help Center document: What's New in Supplier Relationship Management
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