SAP Knowledge Base Article - Public

2959747 - How to Create Credit Memo using New Intelligent PDF Scanning?

Symptom

You notice that credit memo is not created though the PDF has credit memo mentioned in it.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier invoicing work center
  2. Go to Invoice scanning view
  3. Upload a PDF
  4. Invoice is created with document type Supplier Invoice instead of Credit memo

Cause

Credit memo creation is not supported using intelligent PDF scanning process until 2105 release.

Resolution

This functionality has been enhanced in 2105 release.

On the Scanning Invoice Review screen, you can now also select the document type as Credit Memo in addition to existing Invoice. On clicking Create Invoice, only if the credit memo is selected, the Create Credit Memo dialog box appears, and you can enter the document ID. This is an optional step and if entered, is used as a reference while creating the new scanned credit memo.

See Also

Refer Help Center document: What's New in Supplier Relationship Management

Keywords

wrong document type in invoice, not able to create credit memo, credit memo not recognized, scanned credit memo, credit memo with intelligent PDF scanning , KBA , scanned credit memo , credit memo with intelligent pdfscanning , credit memo not recognized in scanning , AP-SIP-SIV , Supplier Invoice , How To

Product

SAP Business ByDesign 2008 ; SAP Business ByDesign 2105 ; SAP Business ByDesign 2108